New Patients Page

We always warmly welcome new patients to our office and happily help you with any information you need for insurance reimbursement.

Welcome to RCDG! Your downtown dentist in Vancouver, BC!

Thank you for considering us to be your downtown Vancouver dentist! We are a Vancouver dental office that offers general, cosmetic, preventative, and laser dentistry. Our Vancouver dentists, Dr. Phillips and Dr. Bernhauser are both gentle, board certified, and excited to welcome you to our practice.

We are conveniently located in the Royal Centre Mall off of Burrard in Vancouver downtown.

Are you experiencing a dental emergency?

If you are experiencing any pain in your mouth and want to see an emergency dentist immediately, please contact us via our request form or by phone and we will do our best to fit you in either on the same or next day.

New Patient Dental Exams

New patients to our practice will receive a complete new patient exam which consists of an oral cancer check, hard (teeth and bone) and soft (tissue and muscle) exam, radiographic (x-ray) exam, and a periodontal (gums and supporting structures) exam performed by one of our experienced downtown dentist. This will allow us to complete a full assessment of your joints, muscles, tissue, teeth and gums so that we can ensure your overall over health and provide the best possible treatment for your specific needs.

Depending on what records we are able to receive from your previous dentist, and the length of time since that visit, we may require some x-rays of your teeth which we will take at that time. You can expect your first visit to be approximately an hour and a half long, and when possible we will also commence your dental cleaning at that same visit. Our ability to complete your hygiene visit will depend on the period of time since your previous visit and the health of your teeth and gums. Everyone is different. If you have any specific concerns or priorities please let us know and we will make every effort to accommodate.

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We do everything we can to make sure your visit is as comfortable as possible. We want you to love coming to the dentist!


We’re open late and on Saturday’s to accommodate your busy life.


We warmly welcome new patients to our office and do our best to accommodate short notice appointments.


We always warmly welcome new patients to our office and accept all major insurance companies. Give us a call or fill out the form to request an appointment.

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